Dierbergs Commitment: Dierbergs respects your privacy and is committed to safeguarding any personal information that you provide through our Website. We have established employee privacy policies to protect customer information. Also, we require our Website vendors and contractors to have documented confidentiality policies. We are constantly reviewing information security measures and safeguards to insure that we comply with industry standards and protect against unauthorized access to your personal information.
Purpose: This Policy describes how your personal information may be collected when you visit our Website or shop at our stores. It also describes how your personal information may be used, when it may be disclosed, and the steps we take to prevent unauthorized use or disclosure. For pharmacy services, Dierbergs has additional practices so pharmacy customers should also refer to the Policy located in the “Pharmacy” section of our Website.
Collection of Personal Information: You can browse Dierbergs.com without telling us who you are, or by revealing any personal information such as your name, address, telephone number or email address. But, we will collect personal information if you choose to use Dierbergs Website to do any of the following: register to receive newsletters or information about promotions, sweepstakes and contests; make purchases; apply for a job; or email, call or otherwise communicate with us. If you chose not to provide such information, your participation may be limited. If, at any time, you would like to cancel your registration, please contact us at the address listed below.
Additionally, the Website may also use “cookies” in certain areas to collect information. A “cookie” is a very small piece of information that tells our site that you have visited previously. Our site will send the “cookie” file to your browser. If your browser is set to accept cookies, the “cookie” will be stored as a file on your computer's hard drive, taking up less than 200 bytes of disk space. The “cookie” acts like an identity card each time you visit our site. Only our site can read the “cookie”; we cannot read “cookies” sent by other sites. We automatically track certain information based upon your behavior on the site. This information about your behavior on the site is used by us so that we may better serve you and provide the products you wish.
Use of Personal Information: Dierbergs will retain your personal information in its database in order to help us serve you better.
- We may use information from you and others to perform research and make sure that we carry the products you want.
- We may share your personal information with our vendors and partners so that they can extend offers to you including coupons and special promotions.
- We may use information from you and others to help us verify your identity in order to process payments for purchases you make through our site.
- We may release customer information when it is necessary to comply with the law, to enforce Dierbergs’ legal rights, or to protect Dierbergs or its customers.
- Information about you may be given to third parties in a manner that does not identify you individually; for example, we may disclose to a third party the number of customers who bought a specific product but we will not give the names of these customers.
Access to the information you provide is limited to Dierbergs employees and contractors who need it in order to serve customers or to maintain our information systems. Dierbergs makes every effort to ensure that your personal information, including your credit card number, is protected while you are on our Site. Our Website uses encryption so that your personal information cannot be read as is passes over the Internet. Please do your part by keeping your email address and password secure, and by signing off when you are finished using a shared computer.
Personal Information Related to Children:
Dierbergs is committed to protecting children’s privacy on the Internet. We do not intend to, or knowingly, collect personal information online from children under the age of 13 and we encourage parents or guardians to monitor children’s on-line activities. If your child has provided personal information, please contact us so we can delete it. If you are under the age of 13, do not provide us with any personal information.
Links to Other Web Sites:
Changes to This Policy:
Dierbergs reserves the right to revise and modify this Policy from time to time without notice. We will always post on the bottom of the Policy the date that it was last modified.
You may opt out of receiving printed or electronic materials at any time by contacting us at the address shown in the “Contact Us” section of our Website. You may also use that to request that we stop sharing your personal information with third parties.
This Policy was last modified as of August 12, 2009.
Terms & Conditions of Use
The Dierbergs.com website (the “Site”) is produced, owned and hosted by Dierbergs Markets, Inc., operating as Dierbergs.com (Dierbergs Markets, Inc. and Dierbergs.com are sometimes referred to herein collectively as “Dierbergs”, “we” or “us”).
Dierbergs.com: Dierbergs provides this Site to you for your convenience. Your use of Dierbergs.com is subject to the following terms and conditions. Please take a few moments to review. If you browse, shop, or perform other activities via Dierbergs.com, you agree to accept these terms and conditions. If you do not agree with any of these terms and conditions, please do not use Dierbergs.com.
These Terms and Conditions May Change: Dierbergs reserves the right to update or modify these terms and conditions at any time without prior notice. By using the Site following such changes, you agreed to accept the modified terms and conditions. For this reason, we encourage you to review these terms and conditions whenever you use this Site and if you do not agree with any of the modified terms and conditions, please do not use Dierbergs.com.
Electronic Communications: When you visit Dierbergs.com, post material to the Site or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Ordering Items: By submitting an order on Dierbergs.com, you offer to purchase products or services selected and submitted to us. Your payment for products, services, shipping or sales tax relating to your order is due upon the submission of your order. Upon submission of your order, Dierbergs will charge your credit card for these products and services. You should receive a system-generated email confirmation upon submission. If your order fails to process, we will not charge you for the products or services.
Order Changes – Food Products: Dierbergs requires 48 hours notice prior to the scheduled pick-up date and time to process order changes. To ensure we can accommodate your changes in a timely manner, please speak directly to a Store Associate by phone or in person in the department where your item was ordered at the store where your order was placed. Store locations and departments are available via your order confirmation email. If your confirmation email is not available, you can find store location and phone information under the “Store Locations” link on Dierbergs.com.
Order Cancellations – Food Products: For fresh prepared food products purchased on Dierbergs.com, Dierbergs does not offer credits or refunds for orders that are cancelled less than 48 hours prior to the scheduled delivery/pickup date and time. If you must cancel your order, please speak directly to a Store Associate by phone or in person in the department where your item was ordered at the store where your order was placed. Store locations and departments are available via your order confirmation email. If your confirmation email is not available, you can find store location and phone information under the “Store Locations” link on Dierbergs.com.
Order Changes or Cancellations – Florist and Gifts: If you must change or cancel your Florist or Gift item purchased on Dierbergs.com, please call 314-692-2000 or 1-800-844-6007.
Product Information: Most products displayed on this Site are also available in select Dierbergs supermarkets. Dierbergs and its vendors attempt to be as accurate as possible with the information available on this Site. Despite our efforts, neither Dierbergs nor its affiliates claim that product or service descriptions or other content on this Site is accurate, complete, reliable, current, or error-free.
The prices displayed on this Site are quoted in U.S. Dollars and are valid and effective only in the United States. You will be charged the prices provided at the time you submit your order to Dierbergs. Prices on the Site match prices of items available in the Dierbergs stores.
Your Account: If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. You warrant to us that your use of any credit card to buy products or services through this Site is authorized and legal.
It is your responsibility to notify us of any changes to your registration details, including credit card details. You are also responsible to notify your bank of any loss, theft or unauthorized use of your credit card.
Copyright: All of the content you see on this Site, including, but not limited to all of the page headers, images, graphics, typefaces, video clips, recipes and text are copyright and/or other intellectual property rights or licenses held by Dierbergs, one of its affiliates or by third parties who have licensed their materials to us. All software, services, products, resources, information and data is property of Dierbergs.
Health and Wellness Information: The health and wellness information on Dierbergs Site is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider if you have questions regarding a medical condition, change of health, or wellness program. Never disregard or delay in seeking professional medical advice because of something you have read on this Site. Dierbergs does not recommend or endorse any specific tests, foods, products, procedures, methods, opinions or other information that may be mentioned on it. Reliance on any information provided by or otherwise appearing on this Site is solely at your own risk.
Certain information from third parties is available to you as part of this Site. Unless expressly stated, Dierbergs does not represent, endorse or guarantee the accuracy, completeness, timeliness, reliability or suitability of any information provided by third-parties. You agree that Dierbergs is not responsible for third party information accessible through this Site, including opinions, advice, statements and advertisements, and that you use such information at your own risk.
Pharmacy Information: All information regarding over-the-counter or prescription drugs provided on this Site is for educational purposes only. Such information is intended to supplement -- not substitute for -- the diagnosis, treatment and advice of a medical professional. Such material does not cover all possible uses, precautions, side effects and interactions and should not be construed to indicate that any drug or course of action is safe for you. You should consult your medical professional for guidance before using any prescription or over the counter drugs, and regarding the applicability of any opinions, research results or recommendations with respect to any symptoms or medical condition.
General Site Use: The content of the Dierbergs.com Site and this Site as a whole, are intended solely for personal, noncommercial use by the users of our Site. You may download, print and store selected portions of the content, provided you (1) only use these copies of the content for your own personal, non-commercial use, (2) do not copy or post the content on any network computer or broadcast the content in any media, and (3) do not modify or alter the content in any way, or delete or change any copyright or trademark notice. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading. Dierbergs reserves complete title and full intellectual property rights in any content you download from this Site. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the content without first obtaining written permission from Dierbergs.
When using this Site, you may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, copy, upload, distribute, or in any way exploit any of the Site content, in whole or in part, except as expressly provided. By your use of the Site, you represent and warrant that you are at least eighteen (18) years of age. By your use of the Site to purchase alcoholic beverages, or items containing alcoholic beverages (such as certain gift baskets), you represent and warrant that you are at least twenty-one (21) years of age.
User Posts; Standards of Conduct: You are responsible for all communications and material you download, submit, publish, post, upload, distribute or transmit (collectively, “Posts”) with respect to the Site, and for any consequences thereof. By way of example, and not as a limitation, you agree that when using the Site, you will not: (1) defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others; (2) post any topic, name, material, information, software or other content that is unlawful, harmful, threatening, abusive, tortuous, infringing, libelous, inappropriate, profane, vulgar, obscene, sexually explicit, pornographic, indecent, invasive of another’s privacy, hateful, or racially, ethnically or otherwise objectionable; (3) post information, software or other material that you do not have a right to make available under any law (including patent, trademark, trade secret or copyright law) or under contractual or fiduciary relationships (unless you are the owner or have permission from the owner); (4) post any material that contains viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; (5) post, conduct or forward contests, advertisements for goods or services, pyramid schemes, chain letters, junk mail, spam or any other form of solicitation; (6) impersonate any person or entity or falsely state or otherwise misrepresent Users affiliation with a person or entity (7) falsify, forge or delete any author attribution, legal or other proper notice or proprietary designation or label of the origin or source of software or other material contained in a file that is posted, (8) interfere with or disrupt the Site or servers or networks serving the Site; (9) use any robot, spider or other automatic or manual device (other than those generally available to third party web browsers) to copy or monitor the Site; or (10) violate any applicable local, state, national or international law.
Dierbergs’ Responsibility; License: You understand that Dierbergs is not responsible for the content of materials Posted on the Site, and therefore, accepts no responsibility or liability for any communication, material or content that may reside in or is accessed by the Site other than Dierbergs’ information. However, by Posting communication, material or content to the Site, you agree to grant, and you represent and warrant that you have the right to grant, Dierbergs a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, publish, distribute and display such communication, material or content in connection with the operation of the Site. All concepts, ideas, comments, manuscripts, illustrations, and other materials disclosed or offered to Dierbergs by you on or in connection with the Site are Posted without any restrictions or expectation of confidentiality.
Dierbergs’ Rights: Dierbergs expressly disclaims any obligation to monitor any materials Posted to the Site. Notwithstanding anything to the contrary herein, Dierbergs reserves the right (in its sole discretion) to (1) monitor any message board, e-mail or other communication on the Site at any time, (2) disclose any information as necessary to satisfy any applicable policy, law, regulation, legal process, government request, or similar request, (3) edit, refuse to post or remove any information or material, in whole or in part, that does not conform to these terms and conditions without notice or liability to you, or (4) prevent any user of the Site who has engaged in prohibited conduct under these terms and conditions from further access to the Site, without notice or liability to such user.
Links to Other Sites: The Site may feature various links to HTML, scripts, graphics, images, video and audio, databases or other media assets, websites, content, or other files not hosted or operated by Dierbergs (each, a “Third Party Site”), and all such links are provided solely as a convenience to you. Dierbergs has not reviewed any Third Party Site and does not control and is not responsible for any Third Party Site or its content. Notwithstanding any content on the Site indicative of the contrary, Dierbergs makes no endorsement of or representation about any Third Party Site, or any information, software, or other products or materials found there, or any results that may be obtained from using them.
Links to Dierbergs.com: Anyone linking to the Site must comply with all applicable laws, the following guidelines and these terms and conditions. A third party site may link to this Site, but may not replicate any content contained therein. In addition, any third party site that links to this Site may not:
- create a border or browser environment around Site content,
- imply that Dierbergs is endorsing it or its products,
- misrepresent its relationship with Dierbergs,
- present false information about Dierbergs, its products or services,
- use the Dierbergs logo or name or phrase without prior written permission from Dierbergs, or
- contain illegal content, or content that could be construed as distasteful, offensive or controversial and should only contain content that is appropriate for all age groups.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY: THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY DIERBERGS ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. DIERBERGS MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
THIS SITE COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND WE DO NOT WARRANT THAT THIS SITE WILL BE UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT MAKE ANY WARRANTY AGAINST INTERFERENCE WITH YOUR ENJOYMENT OR EXPERIENCE OF THIS SITE.
UNDER NO CIRCUMSTANCES SHALL WE, OUR OFFICERS, DIRECTORS, EMPLOYEES, SUBSIDIARIES, AFFILIATES OR RELATED COMPANIES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE OR OTHER TYPE OF DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF THIS SITE (OR INABILITY TO DO SO) IN ANY MANNER. YOU AGREE THAT OUR TOTAL LIABILITY FROM OR RELATED TO YOUR USE OF AND ACCESS TO THIS SITE, WHETHER THE FORM OF ACTION OR CLAIM IS IN CONTRACT, TORT, WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE IS LIMITED TO THE PURCHASE PRICE OF ANY PRODUCTS AND SERVICES YOU PURCHASED FROM US IN THE APPLICABLE TRANSACTION.
Access and Termination: You agree that we may, in our sole discretion, terminate your password, account or access to this Site, and remove and discard any Site content, for any reason. We may also discontinue providing this Site, or any part of it, with or without notice. You agree that any termination of your access to this Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and password and all related information and files or bar further access to such files. Further, you agree that we shall not be liable to you or any third party for any termination of your access to this Site. Notwithstanding termination of your access to this Site, you will still be liable for the payment of any amounts due or other obligations incurred before termination, whether your use of this Site is terminated by you or us. Termination of your access to this Site does not terminate the applicability of these terms and conditions, the appropriate provisions of which shall survive in perpetuity (as modified).
Jurisdictions: We are based in Chesterfield, Missouri, in the United States of America. We make no claim that the Site content is appropriate, or may be downloaded, outside of the United States, and this Site is not intended for use by persons outside the United States.
These terms and conditions are governed by and shall be interpreted under the laws of the State of Missouri, U.S.A., notwithstanding its conflicts of law principles.
Modification Date: This Terms and Conditions of Use was last modified as of August 31, 2009.
Dierbergs Markets, Inc.
16690 Swingley Ridge Road
Chesterfield, MO 63017